Knowledge & documentation · Illustrative example
Finding answers in internal documents
A possible project approach and the checks we would agree. This is an illustration, not a customer case study or a promised result.
The task to understand
A team needs to find information across internal documents while respecting who may read each source. The starting point is a defined collection of approved documents and a set of real questions.
A possible approach
We would first check whether existing Microsoft tools meet the need. If a tailored assistant is appropriate, we would scope the sources, access controls, citations and evaluation before building. Answers should point to source material and recognise when the documents do not support a response.
How we would assess it
A pilot would be assessed on an agreed question set: supported answers, useful citations, correct access boundaries and time spent finding information. Wider rollout would depend on the evaluation and the team's review.
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